Terms of service

Chocomise Terms of Service

Effective Date: 6/1/2026

Welcome to Chocomise! By accessing or using our website (www.chocomise.com), placing an order, or interacting with our services, you agree to the following Terms of Service. Please read them carefully.

1. Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

We reserve the right to suspend or terminate access to the site for anyone who violates these terms.

2. Product Information

We strive to provide accurate descriptions and images of our products. However, since many of our chocolates are custom-made, actual products may vary slightly from images shown.

All prices are listed in Australian Dollars and are subject to change without notice.

3. Orders & Payment

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method submitted

  • Payment will be processed upon order confirmation

We reserve the right to cancel any order for any reason, including suspected fraud or supply issues.

4. Shipping & Delivery

We ship orders to the address provided at checkout. Chocomise is not responsible for delays or delivery failures due to incorrect addresses or carrier issues.

Estimated delivery times are not guaranteed and may vary, especially during holidays or in warm weather (due to chocolate sensitivity).

5. Returns & Refunds

Please review our Return and Refund Policy for full details. Custom-made items are generally non-refundable unless defective or incorrect.

6. Intellectual Property

All content on our website (logos, images, designs, text, etc.) is the property of Chocomise and may not be used, reproduced, or distributed without our written permission.

7. User Content

If you submit reviews, photos, or other content, you grant Chocomise a non-exclusive, royalty-free, worldwide license to use and display that content on our site and in our marketing.

8. Limitation of Liability

Chocomise is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our total liability for any claim shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be resolved in the appropriate courts of that jurisdiction.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the site means you accept any changes. The latest version will always be posted here.

11. Contact Us

If you have any questions about these Terms, reach out to us at:
📧  hello@chocomise.com.au